Are you looking for reliable points of contact perfectly familiar with your storage system? Our support team is available to you 24 hours a day, 365 days a year and will be pleased to provide you with proven services tailored to your needs. You can quickly reach a competent contact person through our hotline at +49 5425 808-808.
Your requests will be entered in our ticket system, categorised, and forwarded to the appropriate support level. Teams of qualified IT experts, PLC control engineers and experienced service technicians will be pleased to process them.
Our IT specialists answer your calls, diagnose the cause of the fault in your warehouse management system, and initiate further measures if necessary.
Our control engineers trace any malfunctions and plant conditions that affect automation technology and handle them professionally.
Our direct service team takes care of any electrical issues. If these issues cannot be solved together with the customer on the phone, our trained service technicians will come to your location with their service vehicles.