System availability can be planned
Automated compact storage systems are highly complex systems - and only as good as the quality of their individual components. For example, about ten percent of the electrical and mechanical components in an automated storage and retrieval system should be inspected and replaced after a certain number of cycles to ensure the overall system runs reliably and efficiently. This includes highly stressed components such as chains or rollers.
A reliable system also increases the motivation, satisfaction and efficiency of its operators. Our service technicians work closely with your specialists to identify and eliminate any weaknesses in an automated logistics system at an early stage.
With us, you are prepared: Short delivery times, use of quality components and immediate replacement of parts are our standards. Predictability and maximum system availability are also the result of good information. To keep your warehouse running, we keep you up to date with the latest status reports. Consistent plant support and good spare parts management contribute significantly to higher plant availability, product quality, process quality and energy efficiency. So you can rely on your warehouse logistics. And on us, anyway.
Further advantages for your spare parts planning
If required, we can update your existing Savanna.NET® Warehouse Execution System or upgrade your warehouse management and material flow control software to a Savanna.NET® WES. This is characterized by its high scope, combining warehouse management and material flow control. And eliminates the need for expensive and service-intensive stand-alone solutions.
Jamal Al Hruck
Jamal Al Hruck is part of a dynamic team in the Service Department at Westfalia. The team continually improves on and expands their customer collaboration and outstanding service quality. Perfectly operating storage systems, satisfied customers, and the long-term customer partnerships are therefore the standard with which both he and the entire Westfalia Service Department process their orders each and every day.